State Farm® Insurance Agent James Walford
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What our customers say about us...
Mildly Amused Roadkill
June 26, 2026
"far more affordable than most other rental insurance companies and so far every employee has been extremely helpful and kind definitely suggest going with state farm"
Truong Nguyen
June 20, 2026
"Great service and friendly to work with."
Leanna Lloyd
June 9, 2026
"after filing a claim and going to the customer they told me to, auto repair estimate was for 3301.84 and not wanting to get car repaired there I choose to get money and take car somewhere else, they paid me out 2463.18 -- had I got my car repaired where they sent me to I would of had to pay the difference, when my deductible is only 200?? they said they have different rates. IDK scam is what I think! -- My son hit a deer."
Victoria Luna
May 7, 2026
"Great customer service! Dana was very kind, professional, and responded very quickly with all the documents I needed. The process was easy and stress-free. Highly recommend this State Farm office!"
Marlys Hocker
April 24, 2026
"I have had nothing but good experiences with Walford Insurance. They promptly handle questions and solve issues."
Quynton Younker
April 7, 2026
"Kylie Young was awesome to work with through this whole process of switching over my insurance. She explained what everything meant to me and made it very clear. She made this whole process worth switching over to. Thanks Kylie for all of the help you did during this process!"
Kris Klop
March 25, 2026
"Mandee and the whole crew at Walford State Farm always go above and beyond!
I wouldn't want a different agent, agency staff, or insurance company."
Tyler Clark
March 24, 2026
"Staff is great to work with. Insurance I feel is reasonably priced, but could be cheaper. Staff is super informative! Overall; happy with the customer service of this State Farm group."
Lori Talbott
March 9, 2026
"Very good customer service and James answer my questions with very clear answers."
Dr. Kennesha Woods
February 28, 2026
"Elizabeth Wilbur is amazing! She takes my calls with grace, patience, and eagerness to answer any of my questions and assist me with anything I need! My situations are mostly abrupt and I always have so many questions. Elizabeth makes me feel comfortable and confident in my phone calls and business with State Farm! Thank you Elizabeth!"
Lisa Martinez
February 19, 2026
"I had a wonderful experience working with Elizabeth Wilbur at James Walford State Farm Group. She was incredibly helpful and attentive throughout the entire process. Elizabeth took the time to answer all of my questions clearly and thoroughly, making sure I understood everything and felt confident in my decisions.
She is professional, knowledgeable, and genuinely kind, which made the experience smooth and stress-free. I truly appreciate her patience and dedication to providing excellent service. I highly recommend Elizabeth to anyone looking for reliable and personable insurance support!"
John Brackin
January 8, 2026
"Sold a truck that came off of my existing Insurance, and the cost went up. Figured time to get some other quotes. I was glad I called Walford and received a very favorable quote for car insurance."
Jeremy Hoppe
December 30, 2025
"Mates was easy to work with got me the quotes I asked for quickly and got me some good rates. Highly recommend Mates!"
Thomas Leonard
December 19, 2025
"Been insured by company for Many years..., no issues. That is why I stay with State Farm."
Juli Theilen (DeGeest)
December 17, 2025
"I have been with State Farm for 40 years personally and my family much longer. I really appreciate Dana Kolin and her prompt responses and professionalism. The office is always very helpful and we work well together to make sure all my needs are met. It is expensive but you pay for what you get and in this case I have always been provided the best."
Michael Roling
December 15, 2025
"Dealing with Kylie was a pleasure. Kylie was very knowledgeable about the auto insurance policy I was interested in and the price was much less than I was paying with my prior insurer.
Thank you for the fine service I received from you, Kylie."
harold Waggoner
December 8, 2025
"The best State Farm Agency the U.S.A.! Dana is the best and so wonderful!"
Shannon Chicoine
November 24, 2025
"James Walford and his staff are a refreshing change from the ‘business as usual’ people I have dealt with in other insurance or financial areas. They treat you fairly and have your best interest in mind. Highly recommend this group for any insurance needs."
jo long
November 20, 2025
"My experience after dealing with Kylie Young is as follows:
The James Walford State Farm Insurance Agency is a First Class Agency.
Kylie was very knowledgeable about the auto insurance policy I was interested in. I had been with Nationwide for 24 years but decided to part company on my personal auto policy with them and bring it over to State Farm. I totally felt like they wanted my business and gave me a fair shake on policy pricing.
I live in Marion, Iowa, and met Kylie Young thru internet quotes. She is based out of Des Moines, Iowa, and I have never met her personally, but feel like I know her well.
Thank you again for the fine service I received from you, Kylie. If James Walford hires people like you, his agency will keep on thriving, which it probably always has been a great place to do business."
Jake
November 11, 2025
"Michael was very professional and very helpful"
Ema Ibrahimovic
October 29, 2025
"Amazing prices 🤗"
Cindy Baldwin
October 13, 2025
"Elizabeth Wilbur is so patient, kind, and professional. I called her on Friday and again on Monday because I am in the process of moving to another place with my husband. I needed to transfer the renters insurance. She helped me but I had the wrong address for the additional interest. She was able to help me right away and we didn't have a long wait at all for my error. I apologized and she reassured me that she was here to help and yes she did help. I am so grateful to Elizabeth. She was very knowledgeable. I am blown away by her urgency and attentiveness on getting this done onmy family's behalf. State Farm management, Elizabeth deserves a raise and she is clearly the heartbeat of this great company. Please give her a raise because she is truly a keeper."
Jeanne Nichol
October 7, 2025
"Always helpful n knowledgeable."
Steve Poli
September 11, 2025
"Quick and friendly and helpful service"
Brianna Sprague
September 9, 2025
"I would like to see an record keeping system in place for when I call in, I inquired a while ago about event insurance but there didn't seem to be a way for future employees to see what was discussed in a previous discussion. Other than that I am very satisfied with my service with State Farm."