State Farm® Insurance Agent James Walford
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Martinez
February 19, 2026
"I had a wonderful experience working with Elizabeth Wilbur at James Walford State Farm Group. She was incredibly helpful and attentive throughout the entire process. Elizabeth took the time to answer all of my questions clearly and thoroughly, making sure I understood everything and felt confident in my decisions.
She is professional, knowledgeable, and genuinely kind, which made the experience smooth and stress-free. I truly appreciate her patience and dedication to providing excellent service. I highly recommend Elizabeth to anyone looking for reliable and personable insurance support!"
"Thank you, Lisa! Elizabeth will be so grateful for your kind words!"
John Brackin
January 8, 2026
"Sold a truck that came off of my existing Insurance, and the cost went up. Figured time to get some other quotes. I was glad I called Walford and received a very favorable quote for car insurance."
"Glad we could help, John! We’ll take great care of your household."
Jeremy Hoppe
December 30, 2025
"Mates was easy to work with got me the quotes I asked for quickly and got me some good rates. Highly recommend Mates!"
"We’re proud to both improve your coverage AND save you some money! Thanks again, Jeremy. "
Juli Theilen (DeGeest)
December 17, 2025
"I have been with State Farm for 40 years personally and my family much longer. I really appreciate Dana Kolin and her prompt responses and professionalism. The office is always very helpful and we work well together to make sure all my needs are met. It is expensive but you pay for what you get and in this case I have always been provided the best."
"We so appreciate you, Juli! Thanks for your partnership and years of loyalty!!"
Michael Roling
December 15, 2025
"Dealing with Kylie was a pleasure. Kylie was very knowledgeable about the auto insurance policy I was interested in and the price was much less than I was paying with my prior insurer.
Thank you for the fine service I received from you, Kylie."
"Thank you, Michael! Kylie rocks!"
Jake
November 11, 2025
"Michael was very professional and very helpful"
"Thank you, Jake! "
Cindy Baldwin
October 13, 2025
"Elizabeth Wilbur is so patient, kind, and professional. I called her on Friday and again on Monday because I am in the process of moving to another place with my husband. I needed to transfer the renters insurance. She helped me but I had the wrong address for the additional interest. She was able to help me right away and we didn't have a long wait at all for my error. I apologized and she reassured me that she was here to help and yes she did help. I am so grateful to Elizabeth. She was very knowledgeable. I am blown away by her urgency and attentiveness on getting this done onmy family's behalf. State Farm management, Elizabeth deserves a raise and she is clearly the heartbeat of this great company. Please give her a raise because she is truly a keeper."
"Thank you so much, Cindy! We agree, Elizabeth is an incredibly valuable asset to our local Team. We appreciate you taking the time to share!!"
Kris Klop
October 1, 2025
"Mandee and the whole crew at Walfod State Farm always go above and beyond!
I wouldn't want a different agent, agency staff, or insurance company."
"Thank you, Kris! We love working with you too. Thanks for your continued loyalty!!"
Dakota Butrum
August 29, 2025
"Great at explaining everything and helped save money with better coverage from previous insurers. Highly recommend stopping in or calling."
"We love hearing that, Dakota! Thanks so much!"
Mark Kramme
August 13, 2025
"Kylie was great to work with! Thanks for your help!!"
"Thanks so much, Mark! Kylie takes a lot of pride in helping good, local people just like you! "
Glorie Ntare
July 18, 2025
"He did wonderful job"
"Thank you Glorie!!"
Kevin Kalahiki
June 24, 2025
"James is amazing!! He went over everything in detail and in a way that was very easy to understand. He made some recommendations that just made sense. It’s the first time that I actually understood my policy."
"Thanks so much, Kevin! Thanks for trusting us with your planning. We appreciate you!"
tanesha thompson
June 10, 2025
"Mike was awesome to talk to. I learned alot of information in a short time. Helpful and made things easy for me. I will definitely refer my family and friends"
"Thanks so much, Tanesha! We’re thrilled you had a pleasant experience switching to our office!"
Gary Roseman
April 21, 2025
"Very good experience, Mike is knowledgeable, good to work with, thorough and timely."
"Thank you so much, Gary!"
Hannah Reierson
April 17, 2025
"Mike was super helpful on getting my insurance all sorted out!"
"Thanks so much, Hannah! We’re thrilled to help solve auto/home and even more so your household plan for life insurance! We appreciate you!!"
Benjemin
April 9, 2025
"Mike did great care of me and my family!"
"Thanks so much, Ben!"
Mikayla Coons
April 9, 2025
"Super friendly, very helpful!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Y J
March 18, 2025
"I was looking to lower my auto and home insurance premium so I called the office for a quote. Matt helped me, and he made the effort to make sure I get all the eligible discounts. He is also very knowledgeable and provided me good advice on the process of transitioning between insurance. I feel very confident working with someone that is local and easy to get ahold of. It was a very pleasant experience overall!"
"Thanks so much, Yuxi! We love to make switching easy and saving people money!!"
Stacie Maass
March 18, 2025
"James reached out proactively to offer me a quick quote. So glad he did as he and his office are so friendly, efficient, and knowlegeable, and there was a significant cost savings. Thanks Dana for always promptly answering my emails/ questions. Great and responsive office."
"Thank you for the kind words, Stacie! We appreciate you!!"
Chris Hudson
March 15, 2025
"Wonderful staff, very helpful and knowledgeable."
"Thanks Chris, that means a lot!"
A Nu Sung
March 13, 2025
"Mike did really wonderful helping us with home and auto insurance! Very nice guy!"
"Thank you so much for the feedback!"
Tina figueroa torres
February 14, 2025
"Mike was absolutely amazing.
Very knowledgeable and thorough. He for sure made this country experience a great one and I will most definitely be recommending him to anyone everyone I know. Thank you Mike"
"Thanks so much for the feedback, Tina. We love saving people money, while improving coverage! Congrats on getting that life insurance in place as well!"
Kathryn Lee Gedden
January 29, 2025
"Helped us save more than our renewal with a different company. Felt like they were trying to help us not upsell us."
"Thanks for sharing, Kathryn!"
Malkijah Rashad
January 17, 2025
"Good guys! Took care of me and my properties. The team was quick, fast and efficient. I was able to get in and out within an hour."
"Thanks Malkijah!"
Thomas Freeman
January 17, 2025
"Matt spent the time to review our policy options and got us a fantastic rate! Very professional. Highly recommend to anyone!"
"Thanks so much Thomas! Matt really cares and we love working with household just like yours. Thanks for sharing your experience!"